FAQ

Frequently Asked Questions
  • Do you do pick up and drop off on location?

    We will bring the car to you wherever you are and pick it up the same way. There is no additional fee for this service. 


    The only exception is the airport premises, where we charge a one-time $20 fee for pick-up and drop-off using our shuttle service.

  • How does payment work?

    Upon arrival, you can pay using any major debit or credit card (with the exception of AMEX). You can also pay using Venmo, Paypal or Zelle. 


    Please note that debit and credit card payments are subject to an additional 6% administrative fee. 

  • What is your cancellation policy?

    In the event you should cancel, there are no penalty fees involved. 


    However, we would appreciate if you cancel at least 48 hours in advance where possible so we can possibly rent the vehicle with another guest. 

  • What kind of insurance do your cars have?

    All our vehicles have basic third-party insurance.


    What does this mean?

    You only pay a deductible fee when an accident happens where you are at fault as the renter of our vehicle. 


    What if someone else causes an accident and you are not at fault?

    Then you don't have to pay anything.

  • What is the fuel policy?

    We carry a full to full gas policy by default. 

    All our vehicles are gasoline-operated, so there is NO diesel use


    The gas stations on the island only carry two types of fuel, Super Fuel (Gasoline) and Diesel.  You can always ask for gasoline, and use the yellow handle at the gas station.


    Don't want to waste time fueling?

    Return the vehicle empty or as is for an additional $80.

  • Is there a mileage limit?

    Nope! Explore the entire island on your own terms and drive as much as you want. 

  • I'm coming on a cruise, can I rent for one day?

    Sure thing! We have a special Cruise Guest rate. Contact us via WhatsApp or email to request this.

  • Do I need to pay a deposit?

    We require no deposit when renting with us. No need to worry about blocking a significant amount off of your credit card.

  • What happens if my trip is cut short?

    If your trip is cut short for any reason, we unfortunately can not refund any fees. 

  • Can I extend my rental if necessary?

    We can usually accommodate if you let us know at least 24 hours in advance. However, this is based on availability and is never a guarantee.

  • Do you drive on the right of left side?

    In Curaçao we drive on the right side of the road, just like in the United States, Canada, or in the Netherlands. Do take into account that our road rules here are based on Dutch laws, so there is no right-on-red!

  • Do you have a minimum rental period?

    Yes! a minimum 2-day rental period is applicable. During peak season, a minimum 3-day rental applies. 

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